When you switch from Pipedrive to HubSpot, the first concern is almost always the same: “What actually happens to my data?” This is a perfectly valid question, since your CRM is the memory of your sales team. First, the good news: With a well-planned migration, contacts, organizations, deals (including pipeline assignments and history), activities, notes, and files will be transferred to HubSpot. Custom fields will be mapped, and we’ll recreate your automations (such as those from Zapier) natively in HubSpot.
A successful migration doesn't just copy data—it cleans it up. In this guide, we'll walk you through, step by step, what gets transferred, where the pitfalls lie, and how to get your data into HubSpot cleanly—and in compliance with the GDPR.
Pipedrive and HubSpot organize data differently. A migration is therefore not simply a matter of transferring data from A to B, but rather a mapping process: Every object and every field from Pipedrive is assigned its corresponding counterpart in HubSpot. If this is done properly, relationships (which contact belongs to which deal?) are preserved. If it’s done sloppily, you’ll end up with all the data in place, but the connections will be broken.
| From Pipedrive | Becomes in HubSpot | What You Should Know |
|---|---|---|
| People | Contacts | Including all standard and custom fields |
| Organizations | Companies | Links to the associated contacts are preserved |
| Deals | Deals | Includes pipeline and stage assignments |
| Activities | Tasks, meetings, calls | Appear on the timeline of the respective record |
| Notes | Notes | Remain assigned to the correct contact/deal |
| Products | Products (Product Library) | Relevant for product-related deals |
| Files & Attachments | Attached to records | Quotes, contracts, etc., remain with the contact/deal |
| Custom Fields | Custom Properties | The part that requires the most care—see below |
| Leads | Contacts (with Lead status) | Depending on the setup, either as a contact or via the lead object |
Custom fields require the most attention during the migration—each field is mapped individually to the appropriate HubSpot property. We’ll show you how to do this properly in the following section.
The most valuable aspect of your CRM isn’t just the contacts themselves, but their relationships and history. That’s why, during a clean migration, we pay special attention to:
Associations: Contact ↔ Company ↔ Deal remain linked.
Deal Assignment: Each deal is placed in the correct pipeline and stage.
Timeline: Activities and notes appear in chronological order next to the corresponding record.
Ownership: Deals and contacts remain assigned to the correct team member.
Custom Fields: This is where a successful migration is determined: For each field, we determine whether it’s still needed, whether the field type is correct, and—for drop-down fields—whether the options are correct. A migration is the ideal time to get rid of old clutter instead of carrying it along.
Automations: We don't simply copyautomations 1:1; instead, we implement them natively within HubSpot workflows, which often eliminates the need for external tools like Zapier altogether. The result is more stable, more cost-effective, and easier to maintain than a chain of external connections.
Data Hygiene and GDPR: We’ll clean things up before the migration. We’ll merge duplicates, remove inactive records, and remove contacts without a valid GDPR basis so you can start in HubSpot with a clean foundation instead of a mess of old, unmanaged data. Data processing is carried out in accordance with a data processing agreement; HubSpot offers EU data residency.
Then you don't need another comparison—you need a solid plan. We'll migrate your deals, contacts, and activities to a portal that's ready to use from day one, without any data loss.
Not if the migration is planned properly. Contacts, companies, deals, activities, notes, and files—including links—are transferred. A test run before the go-live ensures that everything is transferred correctly.
Yes. Deals are transferred along with their pipeline and stage assignments, and activities and notes appear on the timeline of the respective record. Individual system-generated logs cannot always be mapped 1:1.
Custom fields are mapped to HubSpot Custom Properties—including field type and selection options. The migration is the perfect time to remove unused fields.
Yes, a transition phase with parallel operations is possible so that your sales team can continue working without interruption while HubSpot is being fully set up. After that, however, HubSpot should be the sole system in use to prevent duplicate data from occurring.
The data transfer itself is part of the overall process, which typically takes about 4 weeks until go-live. The duration depends on the volume of data, custom fields, and the number of pipelines.
We look forward to hearing from you, whether it’s just to get to know each other or to discuss a specific project. If you’re interested, we’d love to schedule an initial personal discovery call to understand your needs.
This saves a lot of back-and-forth emails and usually helps both sides quickly determine whether we’re a good fit for a project together.